FAQs
Here are some frequently asked questions from our clients before making a purchase.
If you have any other queries, feel free to reach out to us at acrgiftcorner@gmail.com or whatsapp our customer support team at +91 7383631300.
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If you have an urgent question or need immediate assistance, feel free to click the button below to chat live with one of our friendly Customer Service representatives.
If we’re unavailable at the moment, don’t worry – simply send us an email, and our team will get back to you within 20-36 hours. We’re here to ensure your experience with us is smooth and enjoyable!
Questions?
We handcraft your order once it's received, and we typically dispatch it within 3-5 days. Shipping times vary depending on the destination, but standard delivery usually takes 10-12 working days. For special festivals like Valentine's Day, Rakhi, and Diwali, we only accept pre-orders, typically starting a month in advance.
Yes, our products can be customized as per your need. Please check the description section HOW TO CUSTOMIZE? for the more details.
Yes, we offer gift wrapping for a minimal fee of Rs. 50. You can select the gift wrapping option during the checkout process or contact the customer service and inform them.
Yes, please add "No photos and messages" in the note during checkout.
No, we do not offer Cash on Delivery (COD) at this time. Since each order is uniquely handmade and customized to your preferences, it cannot be reused or resold, making advance payment necessary to ensure the crafting process begins smoothly.